You may call any time during our normal operating hours to book a reservation. We will inform you of kennel unit availability on the dates you want accommodations. If a kennel unit is available on the dates you request, we will happily book the reservation. Reservations can fill up fast as holidays and school breaks approach. So when planning for these special days, be sure to call more than a month in advance to book. At other times, you may be able to make a reservation on short notice.
Reservations can fill up fast as holidays and school breaks approach.
To make the check-in process go more quickly and smoothly, please complete and submit our online Boarding Guest Check-In Form before you arrive to drop off your pet. This will give us the information we need to make your friend’s stay a wonderful experience. If you would like your dog to receive a nail trim, bath, or brushing, you can indicate these—as well as any other special needs or instructions—on the form. (Additional fees may apply for added services.)
A mandatory bath is required prior to departure for a pet that boards with us for 2 or more nights. The mandatory bath is free if she is staying 7 or more nights, and 25% off the regular price of a bath if he is staying 2 to 6 nights. If your dog has long hair, which requires extra time and attention, an additional fee will apply to the bath.
If your dog is boarding on or around a holiday, an additional per day fee will apply for the 3 days before, 3 days after, and 1 day of, the holiday. If your pet’s boarding falls on any or all of these days, this “Boarding - Holiday Fee Per Day” will apply for each of these days, for up to 7 days. Additional boarding fees may also apply for dog’s with special medications and/or diet, and for dogs with a medical condition that requires veterinary support.
The first thing you should remember before bringing your dog for boarding is to not feel guilty! Many pet owners feel a sense of guilt when they drop off their "best friend" at the kennel and then drive away. They worry that their dog will suffer separation anxiety, or that they won’t be there if their dog needs them (and vice versa). But you may be surprised to learn that dogs don’t feel nearly as bad about boarding at a kennel as their owners feel about leaving them here!
So what can you do to make the boarding experience easier on you both? One way is to bring something for your pet that reminds her of home while boarding, like her favorite chew toy or treats. (But please don’t bring bedding materials or blankets.) Also, when you drop him off for boarding, it’s best not to linger with a long goodbye to him. If it escalates into an emotional farewell, your dog might become anxious or confused.
Our wish is to make your dog’s boarding stay a “home away from home.”
Remember, we will take great care of your dog. Feel free to call us any time to see how she is doing. We can even send you a “selfie” of her! And don’t forget, the next time he sees you, he will go to you...bounding with joy!
As we state on our home page, we want our animal hospital to be the veterinary extension of your home. That includes our wish to make your dog’s boarding stay a “home away from home.” You can help grant our wish by preparing your pet’s away bag with the following items:
Please do not include:
If your dog is due for any of these treatments, it is best to have him treated at least two weeks before bringing him for boarding. It takes approximately two weeks for the body to develop immunity from the vaccines so that they will be maximally effective in protecting your pet while boarding.
Please provide written proof of your dog’s most recent vaccinations (or a signed waiver from your veterinarian stating that a specific vaccination is not recommended for your pet for a medical reason). If you are a client of Northeast Animal Hospital, and your pet receives vaccinations from us, we will already have this information in our system.
Dog boarding at Northeast Animal Hospital is like children's day care at a pediatrician’s clinic!
If your dog is not up-to-date on any of the requirements listed above, we will provide you with these services at their regular cost. Thank you in advance for your understanding!
We are devoted to your dog’s overall health and well-being. So dog boarding at Northeast Animal Hospital is like children's day care at a pediatrician’s clinic! We make every effort to provide individual attention to your pet, whether he or she boards with us for a day, a week, or more. Features of our dog boarding accommodations include:
To make the check-in process as quick and easy as possible, please complete and submit our Boarding Guest Check-In Form before your visit. If you have any questions, or would like to tour our facilities, please contact us and we will be happy to help you. And if you come for a tour, remember you can bring your dog with you on your visit!
Multiple boarding areas allow us to separate canines of different sizes, which helps alleviate fear and stress. If you have more than one pet, we may be able to honor any request to have them share a single kennel unit, provided the selected unit allows for their safety and comfort.
Our canine guests will interact with our team members throughout the day during operating hours. Feeding times, treat times, outdoor walks on a leash (2 times each day; additional walks are available with "extra care"), kennel cleaning times, dog baths, and “extra care” (see below) all provide opportunities for your pet to get exercise and to socialize with loving attendants.
Extra Care includes extra walks, extra feeding, or just extra attention.
Meals consist of a high quality, scientifically formulated diet (Hill’s Science Diet Sensitive Stomach). However, it is recommended that you bring your dog’s own food (clearly labeled in a sturdy, airtight container) since pets can experience gastrointestinal upset with sudden changes in diet. We can refrigerate and warm up wet foods, if that is your companion’s preference. Whatever your choice of food, your dog’s meals will be provided at no extra charge.
Baths are always available, but if your dog boards with us for 7 nights or more, we will provide a mandatory bath for free, prior to departure. If your dog’s stay with us is between 2 to 6 nights long, we will provide a mandatory bath (prior to departure) at a discount of 25% off. Please bring any medicated shampoo with you at check-in. Dogs that receive baths (mandatory or elective) should be picked up after 3:00 pm Monday to Saturday.
Extra Care, which includes extra walks, extra feeding, or just extra attention, is available for an additional fee. We will make extra time for a devoted staff member to exercise, play, and cuddle with your dog!
We appreciate your understanding of the policies we have implemented in order to provide the highest, healthiest level of care—and the most positive dog boarding experience. To that extent, we wish to provide the best health care for your dog beyond the boarding experience. So please let us know if you would like us to perform your dog’s regular wellness exam (at the normal rate) while he or she is staying as our boarding guest.
Dogs of all breeds are welcome to board with us. If you would like to board your puppy or senior dog, please speak with your vet before booking. We require puppies to have completed their first distemper and parvovirus vaccination. More generally, we allow puppies to board with us as long as they are up-to-date with where they should be in their canine vaccination series. If your senior dog has health concerns or susceptibilities, a discussion with the veterinarian can help determine the best accommodations.
Necessary treatments, including vaccinations (Canine Influenza [H3N8 and H3N2], DA2PP, Bordetella [within the last 6 months], Leptospirosis, Rabies), preventions (heartworm, flea, and tick), and intestinal parasite screening (within the last 6 months) must be up-to-date. Otherwise, these services will be provided upon arrival at additional cost.
Prevention of kennel cough is essential at our facilities.
Current medication should be dispensed according to your veterinarian’s recommendation, so please bring your dog’s medication with you. We will administer your pet’s supplied medication at an additional charge. Please note that, if a medical emergency arises, any additional medication we administer (upon the owner’s approval) may incur an additional charge.
Bedding material is not used, unless we can determine that separation anxiety won’t cause destructive behavior. If that is so determined, we prefer to use our own bedding material to eliminate any risk of damage to your own. You may bring a minimum of one or two of your dog’s favorite toys, but please remember we do not take responsibility for lost or damaged items. In this regard, please clearly label any belongings you bring for your pet.
“Kennel cough” refers to a number of respiratory illnesses that spread among dogs, typically where pets congregate: in dog parks, training classes, kennels, and other places. Kennel cough is often compared to the common cold that a child may pick up at school or daycare. Often, it is the “new kid” who infects the children who have become accustomed to the environment. In like manner, it is often a new dog boarder who spreads kennel cough among the “regulars.”
Kennel cough is highly contagious—yet non-fatal and easily treatable. However, the disease can lead to pneumonia in puppies, which can be fatal, and to chronic bronchitis in senior or immunocompromised dogs. So, prevention of kennel cough is essential for dogs who will be sheltered in the midst of other dogs at our boarding facilities.
Protection against kennel cough is provided by Bordetella vaccination. However, Bordetella bacteria—though it is the most common source—is not the only cause of kennel cough. Viruses and other strains of bacteria can also make dogs sick with this respiratory disease. So, even if dogs are vaccinated against Bordetella, there is still a slight risk of kennel cough. Therefore, owners should be alert to the symptoms.
If you notice any of these indications in your dog after boarding with us, call your veterinarian to explain the symptoms and the circumstances surrounding their onset. Then your vet will schedule a visit and will provide you with instructions to help prevent the spread of the illness within the hospital when you arrive. In addition, the vet will inform other dog owners, who boarded at the same time, about the possibility of their pets’ being exposed to kennel cough.